Contributors In this article Social profiles are the profiles on social networks that you authenticate by using Microsoft Social Engagement. These profiles represent your organization or business on social media. You use them to interact with posts on your behalf from within the application.
Contributors In this article Social profiles are the profiles on social networks that you authenticate by using Microsoft Social Engagement.
These profiles represent your organization or business on social media. You use them to interact with posts on your behalf from within the application.
To publish or react to postsyou need active social profiles in Social Engagement. Data acquisition and acquisition of private messages from your social profiles require access tokensand you need to explicitly allow data acquisition before you can view or interact with any posts.
No posts are published on your profiles unless you decide to take action on a post within Social Engagement.
Important All social profiles are user-specific. You can interact only by using owned profiles or profiles that are shared with you. You must have an interaction role of Responder or Manager to work with social profiles in Social Engagement.
A social profile can have multiple owners. Every owner has the same level of access privileges to the social profile. Make sure you have the correct credentials before you attempt to add a social profile or claim ownership for an existing profile. Types of social profiles you can manage Social Engagement lets you publish or react to posts with social profiles for a subset of the sources that are available when setting up searches.
Currently, you can add the following social profiles: A Facebook user account to use within Social Engagement.
Interact with posts on Facebook with a Facebook Page profile. To add this type of profile, you need to have admin permissions to create posts as the page, or to send messages as the page. Get in touch with the admin of the Facebook Page to adjust these settings.
Page Roles Twitter Profile: Publish new posts and interact with posts on Twitter. Optionally, you can allow data acquisition for direct messages sent to this profile to allow other users to create search rules that gather these direct messages. Interact with posts on Instagram. At least one active social profile for Instagram is required to gather data from Instagram feeds.
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